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Behavioral Health Case Manager II

Company: Anthem, Inc.
Location: Lakewood
Posted on: June 6, 2021

Job Description:


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it's a powerful combination. It's the foundation upon which we're creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

Position: Behavioral Health Case Manager II

Location: Remote within OR, WA, CA, ID or UT

Shift: 8am-5pm PST

The Behavioral Health Case Manager II is responsible for performing case management telephonically for members with behavioral health and substance abuse disorder needs. Primary duties may include but are not limited to:

  • Work telephonically with members identified as having more intensive mental health and/or addiction challenges, in addition to account specific requests.
  • Uses appropriate clinical interviewing tools, case conceptualization and clinical judgment skills to assess member needs and barriers to successful recovery.
  • Develops member-specific care plans to address recovery objectives and goals, barriers and social determinates of health needs as identified during assessment.
  • Monitors and evaluates effectiveness of care plan and modifies plan as needed, using motivational interviewing to help member achieve recovery goals and objectives.
  • Provide psychoeducation about diagnosis, treatment plan compliance, care options and self-management strategies
  • Supports member access to appropriate quality and cost effective care.
  • Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers/treatment teams.
  • Serves as a resource to other BH Case Mgrs. Participates in cross-functional teams projects and initiatives, including co-management of member with medical case managers as appropriate.


  • Education & Experience: M.S. or M.A. in social work counseling or a related behavioral health field or a degree in nursing required; 3- 4 years of clinical experience in a behavioral health setting required; or any combination of education and experience which would provide an equivalent background
  • Experience in case management or managed care experience preferred
  • Experience in community mental health or higher levels of behavioral health care preferred

  • Licensure: Current active unrestricted license such as RN, LCSW, LMHC, LICSW, LPC, LMFT, LMSW, or Clinical Psychologist required

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For, is ranked as one of the 2020 World's Most Admired Companies among health insurers by Fortune magazine, and a 2020 America's Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Keywords: Anthem, Inc., Lakewood , Behavioral Health Case Manager II, Other , Lakewood, Washington

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