What is PrintWithMe?
PrintWithMe is the first network of wireless printer kiosks in
the United States, with printers in convenient locations like
apartment buildings, coffee shops, co-working spaces and more.
Operating in 50 states, PrintWithMe makes it simple for anyone to
print securely and reliably from any digital device, in just a few
clicks. Predictive analytics also makes the printer amenity simple
for businesses, as all paper and toner management is automated.
PrintWithMe is a fast-growing team of industry experts,
innovators and creators passionate about making printing convenient
What will you do at PrintWithMe?
PrintWithMe is seeking a full-time Customer Service
Representative that will work from home in a remote role to join
its Operations department. In this role, you will be responsible
for the important work of ensuring our users and clients have a
positive experience with every order. The ideal candidate has prior
experience in a customer service role.
This position reports to our Director of Operations and is a
remote/work from home role that can sit anywhere in the United
- Provide courteous, helpful service to our end-users
- Respond to help tickets promptly via email, chat, and
- Document activities in our ticketing system
- Collaborate with other members of operations and customer
success teams to escalate issues where appropriate
- 8:00am-5:00pm Mountain Time
- Shifts will be scheduled on both weekdays and
Who Are You?
Our ideal Customer Service Representative operates with excellence,
and as such, qualified candidates will possess:
- Minimum of 3+ years of customer-service-related experience
- Strong written and verbal communication skills
- A deeply ingrained sense of timeliness and urgency to resolve
problems, the right way
- High standards for excellence as well as strict adherence to
policies, procedures, and schedules
Benefits + Perks
By working at PrintWithMe, youll have a front-row seat at an
early stage small business that is driving innovation in a consumer
industry, as well as a chance to make a real impact on PrintWithMes
Plus, PrintWithMe offers a fast-paced, supportive and diverse
culture. Benefits include subsidized health, dental and vision
plans, regular team outings, a regular remote work privilege, and a
whole lot more.
Exciting challenges lie ahead. Join us. Lets get to work!
PrintWithMe firmly believes in the importance of diversity and
cares deeply about creating a more equitable world. We are an Equal
Opportunity Employer. We do not discriminate based on race, color,
religion, gender, sexual orientation, gender identity,
national origin, protected veteran status, disability status, or
any other protected status under applicable laws.
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