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Flooring Sales and Product Specialist

Company: NW Design Center
Location: Lakewood
Posted on: May 3, 2021

Job Description:

Job Purpose: Serves customers by helping with the selection of flooring products and materials which include carpet, tile, hardwood, countertops and other related products.

Duties: Order/Receive Product

Review policy for ordering and receiving product.

Place orders with vendors/mill for merchandise.

Maintain a level of basic knowledge about flooring products

Review with Sales Lead flooring product lines offered by manufacturers.

Update product knowledge on an as-needed basis through review of online resources of vendors, manufacturers' literature and industry publications.

Review knowledge and ask questions of manufacturers' representatives on an as-needed basis.

Client Notifications

Place calls and/or email clients to notify them that ordered merchandise has been received and is available for pickup.

Competencies

Selling Skills

Ability to establish relationships of mutual trust.

Ability to demonstrate and orientation of profitability.

Ability to respond promptly to requests for service and assistance.

Ability to discern client needs.

Ability to follow-up on sales to assure client satisfaction

Ability to react well under pressure

Problem Solving

Ability to suggest alternative solutions.

Ability to solve practical problems and deal with variables in situations where limited standardization exists.

Interpersonal Skills

Ability to establish relationships of mutual trust.

Showroom Maintenance

Assist in maintaining showroom cleanliness and organization of samples.

Replace samples removed from displays during showroom visits, and assist other showroom personnel in returning sample materials to displays as time permits.

As requested by Sales Lead, work with showroom personnel to reset the showroom and displays

Maintain showroom neatness and cleanliness by removing unnecessary or discarded materials, packaging, or papers.

Skills/Qualifications: Customer Service, Quality Focus, Product Knowledge, Job Knowledge, Lifting, Safety Management, Dependability, Informing Others, Teamwork

Keywords: NW Design Center, Lakewood , Flooring Sales and Product Specialist, Other , Lakewood, Washington

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