[Urgent] Associate Patient Care Coordinator - Kirkland, WA
Company: Optum
Location: Kirkland
Posted on: July 10, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by inclusion, talented peers, comprehensive benefits
and career development opportunities. Come make an impact on the
communities we serve as you help us advance health optimization on
a global scale. Join us to start Caring. Connecting. Growing
together. The Associate Patient Care Coordinator (Primary Care/Lab)
is responsible for the completion of set processes and protocols.
Works cooperatively with all members of the care team to support
the vision and mission of the organization, deliver excellent
customer service, and adhere to Lean processes. Supports the teams
in meeting financial, clinical, and service goals. Schedule: Monday
– Friday, 9am-6pm PST Location: 11800 NE 128th Street, Kirkland,
Washington. Travel may be required to other locations during
training (Everett, Seattle, Snohomish, and/or Shoreline), as
needed. Primary Responsibilities: - Greet patients and direct them
to appropriate departments - Answer phone lines, direct calls, and
take messages as needed - Verify patient information and insurance
eligibility; collect payments - Direct patients to complete forms
and process patient-related paperwork - Inform the provider’s
assistant of no-shows and cancellations - Make follow-up
appointments for patients and call patients to confirm appointments
- Reschedule appointments as appropriate - Perform various
front-office duties in a fast-paced, customer-oriented clinical
environment as assigned What are the reasons to consider working
for UnitedHealth Group? Put it all together – competitive base pay,
a full and comprehensive benefit program, performance rewards, and
a management team who demonstrates their commitment to your
success. Some of our offerings include: - Paid Time Off which you
start to accrue with your first pay period plus 8 Paid Holidays -
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account - Dental, Vision, Life& AD&D
Insurance along with Short-term disability and Long-Term Disability
coverage - 401(k) Savings Plan, Employee Stock Purchase Plan -
Education Reimbursement - Employee Discounts - Employee Assistance
Program - Employee Referral Bonus Program - Voluntary Benefits (pet
insurance, legal insurance, LTC Insurance, etc.) - More information
can be downloaded at: http://uhg.hr/uhgbenefits You’ll be rewarded
and recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in. Required Qualifications: - High School
Diploma/GED (or higher) - 1 years of customer service experience
with strong communication skills both in person and via phone - 1
years of Microsoft Office experience Preferred Qualifications: -
Previous experience with medical insurance - Prior experience with
EMR computer applications - Working knowledge of general office
procedures Pay is based on several factors including but not
limited to local labor markets, education, work experience,
certifications, etc. In addition to your salary, we offer benefits
such as, a comprehensive benefits package, incentive and
recognition programs, equity stock purchase and 401k contribution
(all benefits are subject to eligibility requirements). No matter
where or when you begin a career with us, you’ll find a
far-reaching choice of benefits and incentives. The hourly pay for
this role will range from $16.00 to $27.69 per hour based on
full-time employment. We comply with all minimum wage laws as
applicable. At UnitedHealth Group, our mission is to help people
live healthier lives and make the health system work better for
everyone. We believe everyone–of every race, gender, sexuality,
age, location, and income–deserves the opportunity to live their
healthiest life. Today, however, there are still far too many
barriers to good health which are disproportionately experienced by
people of color, historically marginalized groups, and those with
lower incomes. We are committed to mitigating our impact on the
environment and enabling and delivering equitable care that
addresses health disparities and improves health outcomes — an
enterprise priority reflected in our mission. UnitedHealth Group is
an Equal Employment Opportunity employer under applicable law and
qualified applicants will receive consideration for employment
without regard to race, national origin, religion, age, color, sex,
sexual orientation, gender identity, disability, or protected
veteran status, or any other characteristic protected by local,
state, or federal laws, rules, or regulations. UnitedHealth Group
is a drug - free workplace. Candidates are required to pass a drug
test before beginning employment. RPO RED
Keywords: Optum, Lakewood , [Urgent] Associate Patient Care Coordinator - Kirkland, WA, Healthcare , Kirkland, Washington