Assistant Director of Admissions Systems

Company: Nativeamericanbar
Location: Seattle
Posted on: June 1, 2025

Job Description:

Assistant Director of Admissions SystemsFLSA Status: NonexemptMarket Reference Range (MRR):9Months Per Year: 12Employment Status: Full-TimeSeattleUniversity will be one of the most innovative and progressive Jesuit and Catholicuniversities in the world, educating with excellence at the undergraduate,graduate, and professional levels. We embrace an intersectional framework fordefining diversity in its broadest sense, including differences in gender,gender identity, race, ethnicity, generational history, culture, socioeconomicclass, religion, sexual orientation, national origin, citizenship status,political perspectives, geographic origin and physical ability. SeattleUniversity strives to be a welcome, open and safe campus climate for all wholearn, live and work at Seattle University.Seattle University's Core CompetenciesEffective Team Collaboration: Works harmoniously with others towards a common goal, leveraging individual strengths to achieve shared objectives.Emotionally Intelligent Communication: Engages in a skillful exchange of information, thoughts, and feelings, verbally and non-verbally.

Ethics and Integrity: Demonstrates an unwavering commitment to honesty, professionalism, and alignment with our Jesuit mission in all actions and decisions.

Flexibility and Innovation: Embraces change, approaching problems with curiosity adaptability, and is committed to making a positive impact.

Mindful Inclusion: Fosters mindful inclusion by consciously creating a workplace that celebrates differences, embraces cultural humility, and empowers uniqueness.

Outcomes-Driven Orientation: Sets clear objectives, pursues excellence, and delivers measurable outcomes while upholding Jesuit Catholic values.Position DescriptionReporting to the Senior Associate Director of AdmissionsOperations, the Assistant Director of Admissions Systems manages and optimizesthe Slate CRM system, enhances electronic admissions processes, and ensuresdata integrity. This role provides hands-on troubleshooting, user training, andtechnical support while collaborating with campus partners to improve systemfunctionality, reporting, and data integration.Essential Functions:CRM Management (50%)

• Assistin the evaluation and improvement of electronic processes throughout theundergraduate admissions cycle. Serve as a Slate captain, leading annualcycle preparation and ongoing efforts to enhance admissions processingefficiency.
• Work directly with functional users gathering and defining user requirements for large and small projects, analyzing information about business processes, identifying system solutions and/or incorporating processes to meet unique user requirements.
• Assessbusiness requirements, identify gaps in current functionality, recommendenhancements, and develop innovative features to advance Slate CRM usagebeyond industry standards.
• Ensure theresolution of data errors and issue with a strong attention to detailwhile maintaining confidentiality.
• Provide hands-on troubleshooting and first-level support for CRM-related issues, collecting details, diagnosing problems, managing user expectations, and escalating urgent or complex cases as needed. Work closely with campus partners and IT services to resolve system and application issues, ensuring a smooth user experience.
• Provide support of daily operations of the CRM functionality in the areas of event management, reports and dashboards, form development, data uploads and other routine tasks. Establish processes and protocols to ensure data quality is maintained and to streamline policies and requests for maximum efficiency.
• Create and deliver end-user training/documentation and develop ongoing assessment to ensure consistent use of technology tools. Provide functional and technical support across CRM users with varying levels of technical skills.
• Oversee userexperience, access, and system development across technology platformswhile collaborating with the Sr. Associate Director to optimizerecruitment and marketing technology. Provide guidance on systemcapabilities, limitations, and best practices.
• Develop, maintain, and update virtual portalexperiences for prospective and incoming students, internal staff, andother key stakeholders.Reportingand Data (30%)
  • Create, edit, and run data queries and reports in Slate.
  • Incollaboration with the Sr. Associate Director, analyze, map, and importdata into and out of Slate on a regular basis, including the CommonApplication, test scores, external vendors, and other offices.
  • Work withthe Sr. Associate Director to maintain data integrity and quality, developnew data management processes, and validate reports to ensure accuracybefore publication.
  • Update andmaintain inquiry and applicant records.
  • Research andresponds to ad hoc data requests.Other Duties (20%)
    • Serve as aninternal expert to staff in producing and providing systems training andtraining materials.
    • Support the recruitment and admissions teams and its goal by partnering with the IT department to ensure the data integration among CRM, Student Information System and other tools operate smoothly.
    • Workinternally and with ancillary offices to support technology adoption anduse; enhance existing practices with improved processes to increaseefficiency and effective use of resources.
    • Generate andguide day-to-day projects for student workers as needed.
    • Assist withlarge on-campus events (preparation, logistics, staffing the event).
    • Support otheradmissions programs as needed, including file evaluation.
    • Performother related duties as requested.
    • SupervisoryResponsibility: Supervisor of 4-6 student employees.Qualifications
      • Bachelor's degreein a relevant field andthreeyearsprofessional work experienceOR an equivalent combination of education and experience sufficient tosuccessfully perform the essential job functions.
      • A commitment todiversity, equity, and inclusion, and supporting diverse student populations.
      • Advancedability to understand and navigate a complex relational database andcreate complex data queries.
      • Knowledge ofTechnolutions Slate or a similar Customer Relationship Management (CRM)system.
      • Workingknowledge of SQL, and HTML.
      • Knowledge ofworking in a Student Information System (preferably Ellucian Colleague).
      • Demonstrateinitiative and resourcefulness in working with limited guidance.
      • Strong speaking, writing, and interpersonal communicationskills are a must.
      • Highlyadaptable and comfortable with change, interruptions, and unexpectedevents.Preferred Qualifications:
        • Advanced knowledge of HTML and SQL Coding
        • 3+ Years working with an Admissions CRM
        • Transfer and first year admissions knowledge and experience
          Application InstructionsPlease attach a cover letter with your resumewhen applying. Job postings are open until filled, unless otherwise specified.Compensation at a Glance
          
          Salary Range: $62,700 - $65,540
          
          Seattle University has provided a compensation range that representsits good faith estimate of what the University may pay for the position at thetime of posting. The salary offered to the selected candidate will bedetermined based on factors such as the qualifications of the selectedcandidate, departmental budget availability, internal salary equityconsiderations, and available market information, and not based on acandidate's gender or any other protected status.Your total compensation goes beyond the number on your paycheck.Seattle University provides generous leave, health plans, and retirementcontributions that add to your total compensation package.Benefits at a Glance
          
          Consistent with its fundamental Jesuit values, Seattle University offers a wide range of benefits designed to care for the whole person. Choose from three different medical plans, a dental, and vision insurance programs. Protect your income with life, short & long-term disability coverage. Plan for your future with up to a 10% employer contributionfor retirement benefits, comprised of a 5% nonelective employer contributionand an additional dollar-for-dollar match of your voluntary contributions up toa maximum of 5%. You may also take advantage of 100% paid tuition benefits for the employee and dependents, a subsidized transportation benefit, a wellness program with free access to an onsite fitness facility, and a wide variety of campus events. Enjoy a generous holiday schedule, including a paid Holiday break closure in December, vacation and paid sick leave, and paid community service leave.For more information explore the Benefits website at: https://www.seattleu.edu/hr/benefits/Thisposition may be eligible for a hybrid schedule after successful completion ofan introductory work period of 3-6 months. This may mean that a hybrid eligiblerole will begin on-campus initially and then will transition to hybrid formatfollowing onboarding and training. Flexible work plans are subject to periodicreview and may be changed or terminated at any time for any reason at theuniversity's discretion.
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